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HONK Wins Insurance Company

Los Angeles-based HONK Technologies, which is developing an app that helps provide roadside assistance to users, has signed up an insurance firm as a customer. According to HONK, it has signed up Wawanesa Insurance, and will manage the roadside assistance program for the insurance company. Financial details of the deal were not announced. HONK says that Wawanesa is ranked the number one insurance company in California for customer satisfaction, according to J.D. Power. HONK has developed its own network of background-checked, independent service providers, who can be requested via HONK's smartphone app; the company says it also offers real-time performance analytics for all service requests, including customer ratings, comments, sentiment, volume trends and time to arrival.